Returns & Exchanges
At CHAVES KNIVES, we stand by the craftsmanship of our products and offer a 30-day return window for items in their original, unused condition. Whether you need a different size or a full refund, our goal is to ensure your total satisfaction with every purchase.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Place the original item, including all designer packaging and tags, securely inside the shipping box to prevent damage during transit.
Attach Shipping Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
Receive Your Refund
Once our quality control team inspects and approves your return, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing